Power Pricing Limited · Company number 16352818 · Last updated: April 2026 · Version 1.0
Power Pricing Limited ("Power Pricing", "we", "us", "our") provides a web-based software platform for accounting and bookkeeping firms. We are committed to protecting the privacy and security of all personal data we process.
We are the data controller for the personal data of our subscribers and their team members. Where our subscribers use the Platform to process their clients' personal data, we act as a data processor on their behalf (see Section 8).
This policy applies to the Platform at powerpricing.app and any associated services.
| Data | Purpose | Legal basis |
|---|---|---|
| Name and email address | Account creation, login, and communications | Contract performance |
| Firm name and address | Account administration | Contract performance |
| Payment information | Processing subscription payments | Contract performance |
| Login activity and session data | Security and fraud prevention | Legitimate interests |
| Platform usage data | Service improvement and support | Legitimate interests |
The Platform allows you to record information about your prospects and clients, including contact details, company information, pricing and proposal data, onboarding questionnaire responses, and KYC and AML records including personal details, date of birth, nationality, NI number, UTR, PEP declarations, and ID verification records.
This data belongs to you, not to us. We process it on your behalf as your data processor. See Section 8 for more detail on our role.
When you use the Platform, we automatically collect IP address, browser type, pages accessed and features used, date and time of access, and error logs. This data is used to maintain, secure, and improve the Platform on the basis of our legitimate interests.
If you contact us by email or through the support form, we retain a record of that correspondence to handle your enquiry and improve our support.
We use your personal data to:
We do not sell your personal data to third parties. We may share your data with the following service providers who process data on our behalf under data processing agreements:
If you connect the Platform to third-party services such as Xero, GoCardless, or Zapier, data may be shared with those services on your instruction. Those services are subject to their own privacy policies.
We may disclose data where required by law, court order, or regulatory authority.
| Data category | Retention period |
|---|---|
| Account and subscriber data | Duration of subscription plus 6 years |
| Client and prospect data you input | Duration of subscription plus 90 days following cancellation |
| Payment records | 6 years from the relevant transaction date |
| Support correspondence | 3 years from the date of correspondence |
| Technical and usage logs | 12 months |
We may send you information about new features, product updates, and relevant news about Power Pricing. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or contacting us at [email protected]. Opting out does not affect service communications such as billing notifications.
The Platform uses essential cookies (required for authentication and session management) and analytics cookies (to understand how the Platform is used). Essential cookies cannot be disabled as they are necessary for the Platform to function. You can opt out of analytics cookies.
When you use the Platform to process personal data about your own clients and prospects, you are the data controller for that data and we are your data processor.
As data processor, we:
Your responsibilities as data controller: You are responsible for ensuring that you have a lawful basis to collect and process your clients' personal data, that you have provided your clients with appropriate privacy information, and that your privacy notice covers the use of third-party software processors.
Power Pricing Limited is based in the United Kingdom and processes data under UK GDPR. Our infrastructure providers may store and process data in data centres located outside the United Kingdom. Where data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as the International Data Transfer Agreement (IDTA) or equivalent mechanisms recognised under UK law.
If you are located in the European Economic Area (EEA), your data will be processed in the United Kingdom. The UK has been assessed as providing adequate data protection under EU law.
We implement appropriate technical and organisational measures to protect personal data, including:
If you become aware of any security vulnerability or suspected breach, please notify us immediately at [email protected].
Under UK GDPR you have the following rights in relation to your personal data:
| Right | What it means |
|---|---|
| Right of access | Request a copy of the personal data we hold about you |
| Right to rectification | Ask us to correct inaccurate or incomplete data |
| Right to erasure | Ask us to delete your personal data in certain circumstances |
| Right to restriction | Ask us to restrict processing of your data in certain circumstances |
| Right to portability | Request your data in a structured, machine-readable format |
| Right to object | Object to processing based on legitimate interests |
To exercise any of these rights, contact us at [email protected]. We will respond within one month. There is no charge for exercising your rights.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
The Platform is not directed at and should not be used by anyone under the age of 18. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice within the Platform. Your continued use of the Platform following notification of changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact:
Power Pricing Limited
Prospect House, 50 Leigh Road, Eastleigh, Hampshire, SO50 9DT
Company number: 16352818
ICO registration number: 00013660054
Email: [email protected]
We aim to respond to all privacy enquiries within five working days.